MEMBER SUPPORT

Get answers to questions about the claim audit process, how ELAP advocates for
members and more.

Information on provider quality and cost empowers informed healthcare decisions.

View the status of your claims online, anytime and contact an ELAP Member Services Advocate
for support.

PROVIDER LOOK-UP

1 Doctors noted as Penn Medicine Providers are part of Allied Partnership. Doctors noted as Providers Not Employed by Penn Medicine are excluded.
2 Doctors noted as LG Health Physicians are part of Allied Partnership. All others are excluded.

ELAPulse, the online portal — all the tools at your fingertips.*

Balance Bill Support

Educational Resources

*Please check with your HR Benefit Manager for availability.

DID YOU RECEIVE A BALANCE BILL?

If you are an ELAP plan member who received a bill from a medical provider or collection firm, contact us right away so that we can advocate on your behalf to resolve the issue.

Phone: 1-800-977-7381      Email: balancebills@elapservices.com